Shipping & Returns Policy

Thank You for Visiting and Shopping at Sikkaji.

Following are the ‘terms and conditions’ that constitute our Shipping Policy for a favourable shopping experience.

Domestic Shipping:

• All orders, at Sikkaji, are being dispatched  within 2-3 business days except holiday's and sunday.
• If there is a high volume of orders, there is a chance that shipments maybe delayed (by just a few days). Please make sure to allow additional days in transit for the delivery to take place.
• You can track your shipment into my order section
• Date of delivery cannot be specific and may vary by courier partners
• Generally all our items are being delivered within 7-8 days unless othewise major TO and FROM distance.

International Shipping:

• We do not ship any item out of India
• Kindly note that item aged more than 100 years cannot be shipped out of India without taking prior approval from Director General of Archaeological Survey of India.

Shipping Fee:

The shipping fee is usually calculated on the actual weight or volumetric weight, according to whichever stands higher. As sikkaji.com is a multivendor website, we charge vendor wise shipping i.e if your order is being shipped by more than one vendor you will be charged vendorwise.

Shipping fees can be checked before checkout.

Shipping Confirmation & Order Tracking:

You will receive an order confirmation email. Soon after, a shipping confirmation email once your order is shipped. It will be inclusive of your tracking number. The tracking number for your order will be active within 24 hours.

Damages:

Sikkaji is not liable for the damage of any products. If you received any of your orders damaged, please contact the shipment carrier. Make sure you save all the packaging materials and damaged goods as proof before filing a claim. You must have unboxing video in such a case.

RETURNS & EXCHANGE POLICY 

Sikkaji’s ‘Return & Refund Policy’ has a piece of detailed information on the options and procedures for returning your respective orders. video (Make sure the video begins with the sealed package since it will be inspected before being claimed.) of unboxing is compulsory for claiming return & refund policy. Get in touch with us for any queries, complaints, requests, or problems.

We allow Return & Exchange of the items purchased from sikkaji within the 24 hours from the date of delivery as mentioned below. One need to intimate us within 24 hours from the date of delivery.

• Return & Exchange is allowed provided the product is in original condition 
• All products received will undergo quality check after the product has been received at our Warehouse/ Store.  If the product picked does not pass the quality check refund will not be initiated.
• Once all quality check done of returned product we may issue refund to your original mode of payment within 2 days and same payment may get credited into your account as per payment gateways terms and condition which takes generally 7 days.

Please note that all exchanges are subject to stock availability.

 Additionally, the given below guidelines are also applicable: 

• We do not accept any Return & Exchange of any altered products. 

Not all products have refund and exchange policy which we sell. 

All Return/Exchange requests through either of the product will be initiated only after the product passes the physical quality check. We may take approximately 7-10 working days to complete your request.